Virtually connect with 1,800 board-certified physicians available in all 50 states by our secure mobile app, phone or video. Our doctors are available for you and your family on-demand 24/7, including weekends and holidays. MDLIVE provides treatment for 70% of the most common urgent care concerns from the office, at home, or on the go. Skip the waiting room instead of skipping work!

For Dykman Electrical employees, the consultations are FREE and UNLIMITED for the entire family. There's no catch! 


View our MDLIVE Features


Listen to our MDLIVE Patient Testimonial


Already a member? 

View our MDLIVE New Member Information Packet to register your account. 


Register your account ↴

Text Registration with Sophie Chatbot

  1. Text "benadmin" to 635483.
  2. Click on the Sophie Chatbot link that appears in the returned message.
  3. Verify MDLIVE account user information
  4. Create your personalized username and password

Desktop Registration

  1. Visit
  2. Click "Activate Now"
  3. Verify MDLIVE account user information
  4. Create your personalized username and password

Mobile Registration

  1. Download MDLIVE: Talk to a Doctor 24/7 mobile app
  2. Click "Create an Account"
  3. Complete user information
  4. Create your personalized username and password
  5. Check "MDLIVE as a Benefit" and agree to terms and conditions.
  6. Select "BenAdmin" as employer.

Print registration steps here

How to use MDLIVE ↴

Unlimited Consultations
Consultations are unlimited for you and your family. Pay $0 per visit. Any dependent may use your account.

See an MDLIVE doctor

  • Choose next available or schedule an appointment with a preferred doctor.
  • Upload images of your symptoms if applicable.
  • In less than 10 minutes, an MDLIVE doctor will contact you for your consultation.
  • MDLIVE doctors diagnose and treat over 50 medical symptoms over the phone, secure video or using the app.
  • If medically necessary, medications are prescribed and sent to pharmacy of your choice.

FAQs ↴

What if I am having problems registering my account? If you experience registration issues after following the steps above, call 888-539-2649.

How do I add my dependents? Add your dependents to your account in your settings or when visiting a doctor, select to add a dependent.

Do I pay any fees to visit a doctor? MDLIVE visits with physicians are unlimited and no charge for your or your family.

Are MDLIVE doctors able to refill prescriptions? If medically necessary, MDLIVE doctors may prescribe medications with one 30-day RX on each individual maintenance medication per year. MDLIVE is not able to provide refills on your current prescriptions not prescribed by an MDLIVE doctor. It is important to remember MDLIVE is not a prescription refill service.

Print the complete FAQs here

For all other inquiries, visit your Human Resources team.